Keep your air source heat pump running at peak efficiency with an annual health check from our in-house engineers. Protect your warranty, lower your running costs, and catch small issues before they become costly breakdowns.
Choose the service that matches your system. Every annual service includes a full inspection, performance check and report from a qualified engineer.
Regular maintenance of your air source heat pump is key in order to keep it operating efficiently and to avoid any costly and unexpected repair work. Here's why our health check service is invaluable to your home and the environment:
Servicing an air source heat pump (ASHP) involves annual checks for efficiency and safety, covering electricals, pipework, and component wear, plus basic user tasks like clearing filters and keeping the outdoor unit clear. A qualified engineer inspects coils, refrigerant temperatures, and settings, while homeowners should regularly clear obstructions and maintain filters to prevent issues, ensure warranty compliance, and maximise lifespan.
Cost, cover, warranties and what you can do yourself — the questions homeowners ask us most about looking after a heat pump.
Once a year. An annual service keeps the system running at the efficiency it was designed for, and most manufacturers require a documented yearly service for the warranty to stay valid. Between services there is very little to do beyond keeping the outdoor unit clear and the filters clean.
An air source heat pump annual service is £199. A hybrid heating system is £299, a ground source heat pump is £299 and an exhaust air heat pump is £209. Every service includes a full inspection, performance check and a written report from a qualified engineer.
Allow 1 hour 30 minutes for an air source heat pump or a hybrid system, and 2 hours for a ground source or exhaust air heat pump. We book a time slot rather than a morning or afternoon window, so you are not waiting in all day.
Component inspection of fan bearings, heat exchangers, expansion vessels, valves and coils; performance checks covering airflow, refrigerant, system pressure, delta T and flow rates; filter and magnetic filter cleaning with a glycol check where applicable; controls and wiring testing; and a full system audit including pressure testing, electrical circuit tests and leak checks on pipework.
It can. Manufacturers commonly make an annual service by a qualified engineer a condition of the warranty, so a missed year can leave you without cover on the most expensive parts of the system. We keep a record of every service we carry out so you have the documentation if you ever need to make a claim.
Yes. We service most makes of air source heat pump, not only our own installations. The first visit takes a little longer because we establish a baseline for the system before we can measure drift against it.
Keep the outdoor unit clear of leaves, snow and planting — allow around five feet of free space for airflow. Clean or replace the air filters regularly, and visually check that the outdoor fins are clean and the drainage is running away freely. Anything beyond that is best left to the annual service.
Yes. We service air source heat pumps, ground source heat pumps, exhaust air heat pumps and hybrid heating systems, each on its own plan and time allowance.
We cover Nottinghamshire, Derbyshire, Leicestershire, Lincolnshire, South Yorkshire and West Yorkshire from our base in Bilsthorpe, Nottinghamshire. The areas page lists the towns with their own local pages.
A heat pump that is dirty, low on flow rate or running on drifted settings has to work harder for the same heat, and you pay for that in electricity. Cleaning the filters and coils and re-checking the settings puts the system back to the performance it was commissioned at, which is where its running costs were calculated from.
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